At phroby, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the phroby platform. We are committed to handling your data with transparency and care.
All data transmitted between your device and the phroby platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is secured at every step of your phroby experience.
phroby does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the phroby platform and to comply with our legal obligations.
As a phroby player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing. Contact phroby support to exercise any of your data rights at any time.
phroby stores your personal data on secure, access-controlled servers. We implement strict internal access policies to ensure that only authorized phroby personnel can access player data, and only where necessary for legitimate operational purposes.
You can opt out of phroby marketing communications at any time by updating your notification preferences in your account settings or by contacting phroby support. We will honor all opt-out requests promptly.
phroby's data practices comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We are committed to upholding the rights of Filipino players under this legislation.
Your Privacy Matters: This Privacy Policy describes how phroby ("phroby," "we," "us," or "our") collects, uses, and protects your personal information. By using the phroby platform, you consent to the data practices described in this policy. Please read it carefully.
1.1 phroby is committed to protecting the privacy and personal data of all players who use the phroby online gaming platform. This Privacy Policy ("Policy") explains what personal information phroby collects, why we collect it, how we use it, and the choices you have regarding your personal data.
1.2 This Policy applies to all personal data collected through the phroby website, mobile applications, and any other phroby services or platforms. It should be read alongside the phroby Terms & Conditions, which govern your use of the phroby platform.
1.3 phroby's data practices are governed by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines and its implementing rules and regulations. phroby is committed to full compliance with this legislation and to upholding the data privacy rights of all Filipino players.
1.4 If you have any questions about this Policy or about how phroby handles your personal data, please contact the phroby Data Privacy Officer using the contact details provided in Section 13 of this Policy.
2.1 phroby collects personal data from you in the following ways: directly from you when you register a phroby account or use phroby services; automatically when you use the phroby platform; and from third parties where permitted by law.
2.2 Registration Data: When you create a phroby account, we collect your full name, date of birth, email address, mobile number, residential address, and a username and password of your choosing. This information is required to create and maintain your phroby account.
2.3 Identity Verification Data: To comply with our Know Your Customer (KYC) and anti-money laundering obligations, phroby may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/GSIS ID), proof of address documents, and selfie photographs for identity verification purposes.
2.4 Financial Data: phroby collects information about your deposits, withdrawals, and transaction history on the phroby platform. We also collect payment method details (such as your GCash or PayMaya account number, or bank account details) to process transactions. phroby does not store full payment card numbers.
2.5 Gaming Activity Data: phroby collects data about your gaming activity on the platform, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used to operate the platform, detect fraud, and support responsible gaming initiatives.
2.6 Technical Data: When you access the phroby platform, we automatically collect technical information including your IP address, device type and operating system, browser type and version, referring URLs, and pages visited. This data is used for platform security, fraud prevention, and performance optimization.
2.7 Communications Data: If you contact phroby support, we will collect and retain records of your communications with us, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.
3.1 phroby uses your personal data for the following purposes:
3.2 phroby will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.
4.1 phroby processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 phroby does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 phroby may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
5.3 All third parties with whom phroby shares personal data are required to handle that data in accordance with applicable data protection laws and phroby's data processing requirements.
5.4 phroby may transfer your personal data outside the Philippines where necessary to provide phroby services. Where such transfers occur, phroby will ensure that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
6.1 The phroby platform uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and support security and fraud prevention measures.
6.2 phroby uses the following types of cookies:
6.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phroby platform.
7.1 phroby retains your personal data for as long as your phroby account is active and for a period thereafter as required by applicable law and regulation. In general, phroby retains account and transaction data for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
7.2 Where phroby no longer has a lawful basis for retaining your personal data, we will securely delete or anonymize it in accordance with our data retention schedule.
7.3 Certain categories of data, such as records of self-exclusion requests, may be retained for longer periods to protect the interests of players and to comply with responsible gaming obligations.
8.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phroby:
8.2 To exercise any of your data privacy rights, please contact the phroby Data Privacy Officer using the details in Section 13. phroby will respond to all verified requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.
8.3 If you believe phroby has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
9.1 phroby implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 While phroby takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. phroby cannot guarantee the absolute security of your data and accepts no liability for unauthorized access resulting from circumstances beyond our reasonable control.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phroby will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
21+ Only: The phroby platform is strictly for adults aged 21 and above. phroby does not knowingly collect personal data from individuals under the age of 21.
10.1 The phroby platform is not directed at individuals under the age of 21. phroby does not knowingly collect, use, or retain personal data from anyone under 21 years of age. If phroby discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
10.2 If you believe that phroby may have inadvertently collected personal data from a person under 21, please contact phroby support immediately so that we can take appropriate action.
11.1 The phroby platform may contain links to third-party websites or services. phroby is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11.2 The inclusion of any link on the phroby platform does not imply phroby's endorsement of the linked website or its operator.
12.1 phroby reserves the right to update or amend this Privacy Policy at any time. Where changes are material, phroby will notify registered players via email or an in-platform notification prior to the changes taking effect.
12.2 The date of the most recent revision to this Policy is displayed at the top of this page. Your continued use of the phroby platform following the effective date of any amended Policy constitutes your acceptance of those amendments.
12.3 We recommend that you review this Privacy Policy periodically to stay informed about how phroby is protecting your personal data.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or phroby's handling of your personal data, please contact the phroby Data Privacy Officer through the following channels:
13.2 For complaints that cannot be resolved directly with phroby, you may contact the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated in May 2026. phroby recommends that all players review this Policy periodically to stay informed of how their personal data is being handled.
phroby is the Philippines' most trusted online casino — built with your privacy and security in mind. Join thousands of Filipino players enjoying slots, bingo, live casino, and more. 21+ only. Please play responsibly.